CellPay – a Payment Service Provider licensed by Nepal Rastra Bank is seeking a proactive and detail-oriented Compliance Officer to ensure full compliance with Nepal Rastra Bank (NRB) regulations, directives, and applicable acts governing PSP/PSO operations. The role requires strong regulatory coordination, documentation expertise, and excellent Nepali writing skills for official correspondence and regulatory submissions.
Responsibilities
- Ensure compliance with all NRB Acts, Regulations, Directives, Circulars, and Guidelines applicable to PSP/PSOs
- Monitor regulatory updates and assess their impact on CellPay’s products, services, and internal processes
- Prepare, review, and submit regulatory reports, responses, explanations, and official letters in Nepali to NRB
- Act as the primary liaison with NRB, including handling inspections, audits, and regulatory communications
- Maintain regulatory compliance records, inspection responses, and correspondence files
- Ensure compliance with AML/CFT laws, KYC requirements, and NRB-issued risk management guidelines
- Coordinate with internal teams on transaction monitoring, STR/CTR processes, fraud prevention, and internal controls.
- Update compliance policies, SOPs, risk registers, and internal circulars as per regulatory requirements.
- The Compliance Officer will review, vet, and advise on all legal and compliance aspects of MoUs, SLAs, and agreements with banks, PSOs, PSPs, merchants, and third-party service providers.
- Review MoUs, SLAs, and commercial agreements to ensure compliance with NRB regulations and licensing conditions
- Ensure agreements clearly define regulatory responsibilities, settlement mechanisms, dispute resolution clauses, and data protection obligations
- Identify compliance and regulatory risks in partner agreements and recommend revisions.
- Coordinate with partners and legal advisors to finalize agreements prior to execution.
- Maintain a centralized agreement and MoU repository for audit and inspection purposes.
Requirements
- Bachelor’s degree in Law, (LLB, BA-LLB) Business Law with Bar License.
- 2–3 years of relevant compliance experience in a PSP/PSO, fintech, digital wallet, or financial institution.
- Strong working knowledge of NRB Acts, Regulations, Directives, and Circulars, PSP/PSO licensing and operational requirements, AML/CFT and KYC frameworks, Compliance review of contracts and MoUs.
- Excellent Nepali writing skills with the ability to draft official letters and explanations to NRB.
- Regulatory reports, responses, and compliance documentation.
- Good command of English for contracts, policies, and partner communication.
Preferred
- Experience handling NRB inspections and supervisory reviews
- Strong analytical and compliance risk assessment skills
- Ability to communicate compliance issues clearly to the CEO and senior management.
- High attention to detail and strong documentation discipline.
